At ELVM, our warranty ensures confidence in the quality and craftsmanship of every product we offer.

What’s Covered:
• Cracks in wood or metal not caused by impact.
• Broken or unstable joints (e.g., wobbly legs, loose connections).Improper alignment of doors, drawers, or
shelves.
• Hardware malfunctions (hinges, sliders, handles, etc.).
• Uneven surfaces or warping not due to moisture exposure.Faulty stitching or upholstery defects (for
upholstered items).Peeling or chipping of laminate, paint, or finish.
• Incorrect product assembly from the manufacturer’s side.Missing components (like screws, bolts, or
structural parts).
• Product collapsing under normal use (within specified weight limits).
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REFUNDS, RETURNS AND CANCELLATIONS

What’s Not Covered:
The warranty does not cover the following:
• Normal wear and tear from regular use.
• Misuse, abuse, or improper handling.
• Unauthorized alterations or modifications.
• Accidental damage or breakage.
• Products used in commercial or non-residential settings.
• Exposure to extreme environmental conditions (e.g., moisture, direct sunlight, humidity).
• Damage caused by incorrect installation or assembly by the customer.
• Consumable components like light bulbs, batteries, etc.
• Cracks or damage to marble surfaces that appear after extended use (e.g., after a month) are not
covered under warranty, as natural stone can be sensitive to impact and environmental conditions.
For any queries or support, please contact our Customer Care team — we’re here to help.