Shipping Policy

How long does it take for a product to be delivered?

Products are usually delivered within 7-10 days of order confirmation if they are in stock, depending on
your location. You will receive a notification once the product is dispatched for delivery.

Generally, large orders will be delivered within 7-10 days if they are in stock. However, customizations or
special handling may require additional time. We will keep you informed of any delays.

If the products you ordered have different shipping timelines, we will combine your order and ship all items
together or separately after confirming with you. Your order will be delivered according to the agreed-upon
shipping timelines

We offer free delivery across India, except for certain regions not currently serviced by our logistics
partners. Additional charges may apply for deliveries to the Out of Delivery Area (ODA). For more
information, please contact our customer care.

N/A

If you are not home at the time of delivery, our delivery partner will make another attempt. They may also
leave a note with instructions for rescheduling or picking up the package from a nearby location. In case of
any issues please feel free to contact our customer care.

To change your shipping address after placing an order, please contact our customer care team. Changes
can only be made before the order is dispatched.

If your items have not arrived within the estimated delivery time, please contact our customer care team for assistance. They will help track your order and provide updates.

All items are packed securely using appropriate packaging materials to ensure they reach you in perfect
condition. We use durable boxes and cushioning to protect your products during transit.

We ship items as soon as they are ready for dispatch. Our shipping timelines are based on the time it takes
to make, check, pack, and dispatch the item. Therefore, we cannot expedite your shipments unless it is
discussed before placing an order.

If the shipping timeline has passed and your product has not been shipped, several factors could be causing
the delay.
These may include:- Weather conditions- Product weight and size- Government holidays- Special occasions
In such cases, please do not worry. We are working diligently to get your order to you as soon as possible.

In the event that your order has been shipped, please track your package using the provided tracking ID or
contact our customer care team for assistance. They will help you track your order and provide updates.

You were unavailable during delivery attempts. The address provided was insufficient.
You were unreachable on the provided contact number.
You refused the delivery If the products are returned to our warehouse in Jodhpur, the company will charge
2-way delivery fees and any additional handling charges for redelivery.
Contact our Customer Service team for assistance with re-shipping the item.

In the event that your order has been shipped, please track your package using the provided tracking ID or
contact our customer care team for assistance. They will help you track your order and provide updates.

You were unavailable during delivery attempts.
The address provided was insufficient.
You were unreachable on the provided contact number.
You refused the delivery If the products are returned to our warehouse in Jodhpur, the company will charge
2-way delivery fees and any additional handling charges for redelivery.
Contact our Customer Service team for assistance with re-shipping the item

All products available for immediate shipping will be labeled as ‘Ready to Ship’ or ‘Only Few Left’ on both the
Category page and the Product Page

Furniture, lighting, and decor items are transported and delivered using our partner delivery
network. They are securely packed to ensure they arrive in perfect condition. Delivery personnel will bring
the furniture to your specified address. For buildings with multiple floors, delivery to your specific floor
depends on the policy of our delivery partner and building access

If you need to postpone the shipment of your order, please get in touch with our customer care team. We will
do our best to accommodate your request, as long as the order has not yet been dispatched.

Yes, you will receive a bill detailing all charges applied to your order. The bill will be included with your order
confirmation and can also be accessed through your account on our website.

Last updated: 10 February 2026

Contact Us

For any shipping or delivery related queries, please contact us:

Elvm
Email: support@elvmhomes.com
Phone: +91-7690972000